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SouthCare Animal Medical Center

New Clients

Thank you for choosing SouthCare Animal Medical Center. Our doctors and staff look forward to welcoming you and your companion to our family, and to providing you both with compassionate veterinary care and first-class customer service. To help ensure your first visit with us goes as smoothly as possibly, we invite you to review this page in its entirety for important information regarding our policies and guidelines.


For the convenience of our clients, our veterinarians and staff are available six days a week to accept new pet patients in Spokane. Appointments are strongly recommended. However, emergency patients should come in immediately. In order to ensure we are best able to accommodate your schedule, we strongly encourage you to call ahead at (509) 448-4480 or to schedule your appointment online.

Our New Client Forms

Prior to your first visit, we ask that you please fill out and submit our new client form online, or print it out and bring it in with you. If your pet has prior medical records from another facility, we ask that you also bring these in with you so that we are able to gain a more complete picture of your pet’s medical history.

*Behavior Questionnaire only needed for pre-scheduled Behavior Consult appointments*

A large dog sitting on a rock in the mountains overlooking a forest


Payment is expected when services are rendered. Please note that in order to focus on our patients' needs, customer service, and minimizing costs, we do not bill.

We Accept the Following Payment Methods:

  • Debit Cards*

  • Credit Cards*

  • Checks

  • Cash

  • CareCredit®

  • Google Pay

  • Apple Pay

*All debit and credit cards must be signed by the owner of the card.

Old lady holding cat with the CareCredit logo


When unexpected illness strikes a pet, unexpected expenses strike as well. SouthCare Animal Medical Center understands this and is able to make some special arrangements through the CareCredit® program. It takes just 5 minutes to complete an application and upon approval, you have the option to break down your payment into 6 monthly installments. You can apply here at our hospital, where we will call in your application over the phone for immediate approval, or you can apply online.

Highlights of the CareCredit® Program:

  • Interest-free for 6 months

  • Approval in a few minutes

  • No annual fee